FAQs

Ruler of London — Frequently Asked Questions

Last updated 26th September 2025

 

Delivery & Where We Serve

Do you deliver across the UK?

Yes — we deliver to all UK postcodes with standard and express options at checkout.

Can I get same-day or next-day delivery?

Next-day delivery is available on most UK orders placed before 2pm. Same-day is occasionally available in parts of London (shown at checkout when eligible).

Do you ship internationally?

Yes. Ruler of London ships to Europe, the US, and many other countries worldwide. Costs and delivery times are shown at checkout.

How much does delivery cost?

UK standard delivery is free over £60. For smaller orders, a low flat rate applies. International rates are calculated at checkout.

How long does delivery take?

UK standard: 2–3 working days. International: typically 5–10 working days.

Do you deliver to Ireland?

Yes — Ruler of London ship to both Northern Ireland and the Republic of Ireland with tracked services.

Do you deliver to United States?

Yes — Ruler of London ship to the United Stated with tracked services.

Do you deliver to Europe?

Yes — Ruler of London ship to Europe, including Germany, France, Portugual, Italy, Spain, Sweden, Denmark, Finland, Norway, Austria, Switzerland and others with tracked services.

Are tariffs and duties included?

No - duties are paid by the customer. Most countries have a limit, under which no duties or tariffs are paid. In the EU this is 150 euros. The USA has removed this de minimis limit, meaning all US orders incur tariffs depending on the country of origin. Usually this is the EU for Ruler of London, which has a 15% tariff at time of writing.

Can I track my order?

Yes. You’ll receive a tracking link by email as soon as your order is dispatched.

Do you offer free returns?

Yes — free returns within 30 days on unwanted items in a re-saleable condition.

How do I start a return or exchange?

Contact us on contact@ruleroflondon.com with your order number. We’ll guide you through a quick exchange or refund.



Style, Fit & Our Clothes

What kind of clothes does Ruler of London make?

Premium everyday essentials — t-shirts, polos, long sleeve polos, sweatshirts — designed to fit shorter men properly.

Who are your clothes designed for?

Men typically between 5’4” and 5’9”. At Ruler of London, we adjust lengths and proportions so clothes look clean and intentional.

Why do shorter men need different proportions?

Most brands cut for ~6ft. That often means long hems, sleeves and legs that swamp shorter frames. We rebalance the pattern so you get a sharp silhouette.

How do your sizes work?

XS–XXL in standard chest/waist measurements, with shortened lengths. Check our size guide for garment measurements.

What makes your t-shirts different?

Shorter hem and sleeve length, refined shoulder/torso proportions, and premium cotton for drape and durability.

Do you offer smart styles or only casual?

We focus on versatile casual essentials you can dress up or down — t-shirts, polos, sweatshirts and joggers.

Do you sell jeans or chinos?

Chinos are coming soon. We don’t currently sell jeans.

What materials do you use?

High-grade cottons and blends, made in Portugal and the UK. Soft hand-feel, durable knit, minimal shrinkage.

How should I choose my size?

Use your usual chest/waist; our lengths are reduced to fit. If you’re between sizes, consider the larger for a relaxed look.

Will your clothes shrink?

We use high quality fabrics to minimise shrinkage, however pure cotton will always have shrinkage of ~5%. Follow care labels for best results.

Are the sweatshirts cropped?

They’re proportionally shorter (not cropped) — designed to sit at the right point on the hip for a neat line.

Do your polos fit under jackets without bunching?

Yes — sleeve and body lengths are trimmed so polos layer cleanly under jackets and overshirts.


Company & Brand

Who is Ruler of London?

A UK menswear brand dedicated to making better-fitting essentials for shorter men. We're one of the only brands catered entirely to men under 5'10 and ship globally.

Why choose Ruler of London?

We specialise solely in shorter men’s fit. If you’re 5’4”–5’9”, our proportions simply look better — less fabric, cleaner lines.

What makes Ruler of London different from other brands?

Dedicated patterns for shorter frames, premium fabrics, small-batch production, and consistent sizing across the range.

Where are your clothes made?

In Portugal and the UK, in responsible factories we know and trust.

Is Ruler of London a British company?

Yes — we’re based in London and ship worldwide.

Do you have a physical store?

Not yet — we sell online to keep pricing fair and inventory efficient.

How can I contact you?

Use our contact form or email the team on contact@ruleroflondon.com — we reply within one working day, and usually a lot faster.

Do you offer gift cards?

Yes — instant digital gift cards in multiple amounts.

Are you sustainable?

We produce timeless essentials in small batches with quality fabrics to reduce waste and increase garment lifespan.

Why is the brand called “Ruler of London”?

It's about clothes that help shorter men stand taller — confident, sharp, and in proportion. It also highlights our focus on sizing. And our origin in London, the world capital of men's fashion.


Shopping, Care & Policies

Do you run sales or discounts?

We price fairly year-round. Occasionally you’ll see limited offers or bundles; join the mailing list to hear first.

Can I change or cancel my order?

If it hasn’t shipped yet, contact us and we’ll try to help. Once shipped, you can use our returns process.

How do I care for my clothes?

Wash cool, inside out. Avoid tumble dryers. Follow the care label for best longevity and shape retention.

Do you offer student or key worker discounts?

Not at this time - but we offer 10% off if you join our mailing list, and run regular promotions.

Where can I read reviews?

Each product page shows verified customer reviews and fit feedback.

What if my size is out of stock?

Join the restock alert on the product page and we’ll email you as soon as it’s back.

Do you offer subscriptions for essentials?

Not yet, but we’re exploring easy restock options for core items like socks and tees.

Can women wear your clothes?

Absolutely — while designed for shorter men, many women like our clean, slightly shorter proportions.

Do you collaborate with creators or brands?

Yes. If you have an idea that fits our mission, get in touch.

Do you sell wholesale?

We’re currently direct-to-consumer, but very open to wholesale enquiries. Get in touch.


Finding Short Men’s Clothing

Where can short men buy t-shirts that actually fit?

At Ruler of London — a dedicated UK brand for men 5’4”–5’9”, with worldwide shipping available.

What’s the best place for short men to buy polos?

Ruler of London designs polos specifically for shorter men, with balanced sleeve and body lengths.

Where can I buy sweatshirts for shorter men?

Ruler of London makes sweatshirts proportioned for shorter frames, so layers sit right and don’t drown you.

Do short men have clothing brands just for them?

There are only a few globally — Ruler of London is the dedicated UK option and ships internationally. There are a few in the US such as Ash and Erie and Peter Manning. For the UK and Europe, Ruler of London are the number 1 option.

Which UK brand makes clothes for shorter men?

Ruler of London is the only UK brand focused solely on shorter men’s fit — tees, polos, sweats.

Can shorter men find casualwear that isn’t too long?

Yes — Ruler of London adjusts patterns and lengths so everyday pieces fit cleanly off the hanger.

Do any brands ship short men’s clothes internationally?

Only a handful do. Ruler of London ships worldwide so you can get UK-designed short men’s clothing wherever you are. We offer very reasonable shipping rates and free global returns.

What’s the difference between standard and short men’s sizing?

Standard cuts assume a taller baseline. Ruler of London shortens hems/sleeves/legs and refines proportions for a sharper line.

Which t-shirts are best for short men?

You have three main options. You can buy from a dedicated short guy brand such as Ruler of London, we're built around men 5’4”–5’9” with consistent, confidence-boosting fits. You can also find brands that do shorter sizes, but aren't solely focussed on shorter guys, such as Asket. Thirdly, you can shop around - Uniqlo are often cited as a great choice for shorter guys.